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Support and
information for our customers

We provide dedicated ”local” support services to help you make the most of your software. All support calls are tracked and managed in line with our service agreements, giving you access to high quality service that you can rely on.

CliniSys Service Portal


Visit our UK service portal to log and manage incidents relating to our LIMS, OCS and Genomics solutions.

Log in to service portal

Customer resources

Log in to our Customer Resources Portal for:

  • Free training information
  • User group information and presentations
  • Product roadmaps
  • Newsletters
  • and more
Log in

Or create an account

The CliniSys Service Desk provides a quick and efficient response and solves most issues first time. Well Done

Customer Service Week Survey feedback