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Support and
information for our customers

We provide dedicated “multilingual” support services to help you make the most of your software. All support calls are tracked and managed in line with our service agreements, giving you access to high quality service that you can rely on.

To log incidents or request access to our support services, please choose from the following options:

  • WinPath Enterprise
  • ICE
  • GLIMS
  • CyberLab
  • DaVinci
  • MIPS vianova Laboratory
  • PROMED-open
  • X-PROMED
  • GestLab

MIPS really takes into account the wishes of the customers. They realize solutions in a relatively short term. That is quite unique.

Juul Boes, clinical biologist and Laboratory Director,
Lab AZ Turnhout & AZ Herentals, Belgium