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Support and
information for our customers

We provide dedicated “multilingual” support services to help you make the most of your software. All support calls are tracked and managed in line with our service agreements, giving you access to high quality service that you can rely on.

Service Portal

  • MIPS vianova Laboratory
  • PROMED-open
  • X-PROMED
Visit portal
  • GLIMS
  • CyberLab
  • DaVinci
Visit portal

No account? Please request your  access data by e-mail  from us.

  • Support enquiries by e-mail for Switzerland: [email protected]
  • Telephone support enquiries: +49 (0) 6123 7016 222

MIPS really takes into account the wishes of the customers. They realize solutions in a relatively short term. That is quite unique.

Juul Boes, clinical biologist and Laboratory Director,
Lab AZ Turnhout & AZ Herentals, Belgium