Access to Customer Service Portals

As laboratories consolidate to serve larger patient populations, knowing you will receive a responsive and accurate service from your LIS supplier is essential.  Our multi-lingual help desks are dedicated to the support of our LIS customers.  When you call our help desk, you are immediately talking to an engineer who is knowledgeable about our LIS products and services.

We regularly seek feedback from our customers on the quality of service they receive and this feedback drives our continual programme of investment in service improvement; for example we are continuing to expand the range of facilities and help available through our on-line customer portals.

All UK customers please click here to access our customer service portal

All other customers please click here to access our customer service portal.